What We Collect and Why We Keep It
When you open an account with us, we collect the details you provide during registration — your name, contact number, and preferred payment method, whether that's Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also log session activity, device type, and transaction records to
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verify deposits and process withdrawals accurately. This data is held on secured servers and is not shared with third parties except where required to complete a payment transaction or comply with applicable law. Players in Ipoh and across Malaysia access the same account protections. We do
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not sell your personal data to advertisers or marketing networks. Retention periods depend on the nature of the data — payment records are kept as long as required by financial compliance obligations, while session logs are cleared on a rolling basis. Access to your stored data
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is restricted to authorised internal teams only. Where local law governs data handling, our practices follow those requirements. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.